Order

The Pure Energy Store

Authorized Factory Direct Distributor of EdenPURE and Sun Twin Products

Home Comfort & Energy Saving Solutions

Ordering Information:

Thank you for your interest in our products.

If you would like to place an order for any of our EdenPURE or Sun Twin Heaters, Fireplaces, Air or Water Purifiers, please call:

1-877-432-8639
(1-877-HEATNEW)

10:00AM to 10:00PM EST Mon through Sat
10:00AM to 6PM EST Sunday

We accept Visa, MasterCard and Discover.

If you wish to pay by Check or Money Order, you can send a check to the following address. When doing so please include your phone number and the model you are interested in:

Pure Energy LLC
8100A Main Street
Garrettsville, OH
44231

Why do we ask for orders to be placed over the phone? :

Due to the high sales volume of these units, we can process your order faster than an online checkout.

Even if the website carries an SSL Certificate, ordering by phone is more secure than online checkouts and your personal data is not stored in cyberspace.

Occasionally we may have closeouts not listed on our website that may be of interest to our customers.

Many of our customers have questions about EdenPURE and Sun Twin Heaters and we can answer them quickly person to person.

We can offer valuable tips on how to get the most out of your unit for your personal needs.

Why purchase from Pure Energy? :

We will take care of you long after the sale. If you have any problems with your product, all you have to do is call us and we handle the rest. No need to chase warranty claims, forms or numbers. If your unit is under warranty, just call us! We handle all the paperwork and have the product picked up for FREE. After your warranty period, again just call us! We offer servicing of your unit or you can choose to have us go over the problem with you, ship you the replacement part and walk you though on exactly how to fix your product in your home with no expensive shipping or service fees, just real customer service.

As a family-run business, our customers are very important to us, so expect a very pleasant buying experience. No pushy salespeople, no nameless, faceless call-center representatives... just us.

We are one of the oldest Authorized Direct Sales Centers for EdenPURE and Sun Twin products in the U.S. This means we will be here long after your purchase to look after you and the care of your product.

We are not a drop shipper or an Internet cyber company. We run a real brick and mortar business right here in the Midwest and normally all of our products are in stock and shipped insured for Free.

We offer some of the fastest shipping on the Internet. Products are normally shipped the day your order is placed or the next business day.

Here at Pure Energy we are committed to protecting your privacy. Pure Energy LLC does not sell, trade or rent your information to others. We will not disclose any information that identifies you to a third party without your prior approval unless required to do so by the manufacturer or by law. So rest assured that your personal information is really kept personal.

Lowest Price Guarantee :

We Guarantee if you find a lower advertised price within 30 days of sale of the same EdenPURE or Sun Twin product, we will issue a full refund or refund you the difference + 10%!

30 Day Money Back Guarantee :

Our Return Policy is simple. We do not have a restocking fee. If you are not satisfied with your EdenPURE or Sun Twin portable heater or air purifier and the product and packaging is in the same condition as sold, simply return it for a Full Refund of your purchase price within 30 days.