About the Pure Energy Store

Thank you for your interest in the Pure Energy Store. As a company, we focus on those truly innovative and exciting products that reflect our belief that everyone deserves a beautiful home and a comfortable lifestyle. Currently we have 3 Sales Centers in Ohio and ship our products anywhere within the U.S. We specialize in Home Comfort and Energy Saving solutions for our customers. In addition to our retail lines, we are a fully licensed and insured contracting company offering a variety of home energy saving solutions.

 

Why purchase from Pure Energy? :

  • We will try to help you long after the sale. If you have any problems with your product, all you have to do is call us and we can get you pointed in the right direction. After your warranty period, again just call us! We offer servicing of your unit or you can choose to have us go over the problem with you, ship you the replacement part and walk you through on exactly how to fix your product in your home with no expensive shipping or service fees, just real customer service.

  • As a family-run business, our customers are very important to us, so expect a pleasant buying experience. If you do need to contact us, we'll try to assistance you with your needs. No pushy salespeople, no nameless faceless call-center representatives... just our very knowledgeable full-time staff.

  • We are one of the oldest Authorized Direct Sales Centers for EdenPURE, Sun Twin and PurATron products in the U.S. This means we will be here long after your purchase.

  • We are not a drop shipper or an Internet cyber company. We run a real brick and mortar business right here in the Midwest and normally all of our products are in stock and shipped insured for Free.

  • We offer some of the fastest shipping on the Internet. Products are normally shipped the day your order is placed or the next business day.

  • Here at Pure Energy we are committed to protecting your privacy. Pure Energy LLC does not sell, trade or rent your information to others. We will not disclose any information that identifies you to a third party without your prior approval unless required to do so by the manufacturer or by law. So rest assured that your personal information is really kept personal.

  • Our Online Checkout employs a VeriSign Class 3 SSL Security Encryption Certificate to ensure your order is processed safely.

Lowest Price Guarantee :

  • We Guarantee if you find a lower advertised price within 30 days of sale of the same EdenPURE, Sun Twin or PurATron product, we will issue a full refund or refund you the difference + 10%! To qualify, the product must be from an authorized dealer and excludes items listed on auction sites.

Money Back Guarantee :

  • Our Return Policy is simple. We do not have a restocking fee on approved returns. If you are not satisfied with your EdenPURE or Sun Twin portable heater or air purifier and the product and packaging is in the same condition as sold, simply return it via UPS insured for the purchase price within thirty days and we can issue a Full Refund of your purchase price. You can click below to get a full view of our Store Policies:
Store Policies

 

All of our customers and their questions are important to us.

If you have any questions about our store or our products, please feel free to contact us.

You can call us Toll Free at 1-877-432-8639, send us an email or write to us at:


Pure Energy LLC

8100A Main Street

Garrettsville, OH

44231

 

 

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