I think we had a bad phone connection when I ordered the part, so I received the part I didn't need, I returned it to replace it with the part that I think we do need. Thank you
R
Robert Thomas
Repair whole home purifier
1st check to see if you are in the 2yr warranty. My transformer went bad and knocked a couple of parts out on the board. I replaced the transformer and everything works again. Real friend Loy service too.
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We have noticed that anything that has a stain we can’t get out. Natural deodorant stained shirts and we have had chalk stain clothes as well. We have had very little success with it.