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This is the best system I have ever used for my laundry, everything smells fresh and clean and without using soap, it’s great. RK
Our blue light had burned out and we tried replacing it with new lights, but it still doesn't work. SO, there is apparently more wrong than just burned out bulbs. Costs too much to replace the whole unit, so I guess we'll just run the ionizer and go without the blue UV light.
Hi there, thank you for leaving a review. We're sorry to hear that the UV part didn't work for you. Our team would be happy to assist you with troubleshooting the issue. It sounds like it could be the transformer, which we do carry. Please contact us so we can help find a solution for you. Thank you for bringing this to our attention and we hope to hear from you soon.
This is the first time I’ve ordered through Pure Energy, as the part was not available through the manufacturer any longer. I’m glad they were available as the unit is still functional only if I can get the parts.
Hi there! Thank you for taking the time to leave a review. We are so happy to hear that our product was exactly what you needed, and that you were able to keep your unit running with our heating element bulbs. We appreciate your business and hope to continue providing quality products at fair prices. Have a great day!
New remote removed from packaging, aimed at eden pure unit and it started right up. Very pleased
Hi there! We're so glad to hear that our updated replacement remote for the Edenpure GEN 4 US 1000 Heater is working well for you. Thank you for taking the time to leave a review and we hope you continue to enjoy your heater. Have a great day!