Our blue light had burned out and we tried replacing it with new lights, but it still doesn't work. SO, there is apparently more wrong than just burned out bulbs. Costs too much to replace the whole unit, so I guess we'll just run the ionizer and go without the blue UV light.
Hi there, thank you for leaving a review. We're sorry to hear that the UV part didn't work for you. Our team would be happy to assist you with troubleshooting the issue. It sounds like it could be the transformer, which we do carry. Please contact us so we can help find a solution for you. Thank you for bringing this to our attention and we hope to hear from you soon.
This is the first time I’ve ordered through Pure Energy, as the part was not available through the manufacturer any longer. I’m glad they were available as the unit is still functional only if I can get the parts.
Hi there! Thank you for taking the time to leave a review. We are so happy to hear that our product was exactly what you needed, and that you were able to keep your unit running with our heating element bulbs. We appreciate your business and hope to continue providing quality products at fair prices. Have a great day!
New remote removed from packaging, aimed at eden pure unit and it started right up. Very pleased
Hi there! We're so glad to hear that our updated replacement remote for the Edenpure GEN 4 US 1000 Heater is working well for you. Thank you for taking the time to leave a review and we hope you continue to enjoy your heater. Have a great day!
O3 PURE Rechargeable Refrigerator Purifier Deodorizer and Odor Eliminator
Hi there,
Thank you so much for leaving a review for our O3 PURE Rechargeable Refrigerator Purifier. We're thrilled to hear that it has been working well for you in deodorizing and eliminating odors in your refrigerator. We appreciate your support and hope you continue to enjoy using our product.
Best, Jamie
We were so pleased with our original O3 Pure laundry system! We bought one as a gift for our daughter and another for our new home. The new owners of our old home are very happy with the existing system we left for them.
Hi there! Thank you so much for your kind words and for being such a loyal customer. We are thrilled to hear that you loved our O3 Pure laundry system so much that you bought another for your new home and even gifted one to your daughter. It's always nice to know that our products are making a difference for our customers. We hope the new owners of your old home are just as happy with the existing system. Thank you for choosing O3 Pure!